Isabella Runyan

Isabella (Izzy) Runyan is the Senior Director of Service Assurance at Windstream Enterprise where she is responsible for the Elite Network Operations Center, Data Service Assurance and Incident Management and customer support teams.

  • Customer service: The key differentiator

    Customer service: The key differentiator

    The definition of customer service has changed considerably over the past few decades. The author reflects on why—and offers a few tips for success in today’s age of the customer.

    Read article
  • loading
    Loading More...