Stephen Farkouh is the Chief Information Officer for Windstream. Stephen previously served as the SVP of Cloud Technology & Platform Development for Windstream Enterprise after joining Windstream via the acquisition of Broadview Networks in 2017. At Windstream, Stephen cultivates an environment where agility and velocity are paramount, leading to the delivery of highly regarded technology solutions including customer portals, integrations with third-party productivity tools, and OfficeSuite UC – the first ever 100% cloud-based unified communications platform. At Broadview Networks, Stephen held a number of leadership positions over 18 years, most recently EVP, Information Systems where he was responsible for developing software solutions. Prior to that, Stephen was with a number of other industry leaders including Teleport Communications, now AT&T, and Objective Systems Integrators. He began his career on the technical staff at Bell Communications Research (Bellcore) and holds a Master of Science degree in Electrical Engineering from Princeton and a Bachelor of Science degree in Electrical Engineering from Columbia.
AI Spotlight: Operation Elevate the Customer Experience with AI
Continuing our spotlight on AI, we look at how AI can elevate the customer experience. Discover the type of infrastructure you’ll need to properly elevate your CX with AI.