[Book] 10 Ways to Avoid A Customer Experience Horror Story

March 30, 2017

Do you always deliver a great customer experience? Looking for new insights into effective practices? How can you solve customer experience challenges? Read on for some harrowing tales of terror from prominent customer service experts, and find out how they were resolved — or how they could have been avoided in the first place.

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[Case study] Improving patient care through technology
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