[Book] 10 Ways to Avoid A Customer Experience Horror Story

March 30, 2017

Do you always deliver a great customer experience? Looking for new insights into effective practices? How can you solve customer experience challenges? Read on for some harrowing tales of terror from prominent customer service experts, and find out how they were resolved — or how they could have been avoided in the first place.

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[White paper] CCaaS for better customer experience, says Forrester
[White paper] CCaaS for better customer experience, says Forrester

Forrester explains why delivering a superior customer experience is mission critical for organizations that...

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[Article] SD-WAN and UCaaS Are Like Chocolate and Peanut Butter
[Article] SD-WAN and UCaaS Are Like Chocolate and Peanut Butter

Just like chocolate and peanut butter is a match made in heaven, SD-WAN and UCaaS are better together. Find...

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