[Case study] CCaaS brings opportunity and consistency

To your customers, your contact solution is the face of your brand. See how Empereon opened new business opportunities while delivering a great customer experience with Windstream CCaaS.

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[Case study] Improving patient care through technology
[Case study] Improving patient care through technology

In order to provide true patient-centered care, St. Ann's, a senior healthcare and housing organization, ne...

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[Case study] What Is Workforce Management?
[Case study] What Is Workforce Management?

This white paper will provide a basic understanding of the processes that workforce management (WFM) encomp...

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