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[Case study] How to accelerate the speed of care

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To deliver responsive care to all residents, and enable faster treatments, Communicare needed a network technology solution that could support telehealth initiatives across their entire coverage area. Learn how a customized Windstream Enterprise network solution fit the bill.

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Forrester explains why delivering a superior customer experience is mission critical for organizations that wish to survive and thrive in the age of the customer.

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[Case study] How to accelerate the speed of care

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Forrester explains why delivering a superior customer experience is mission critical for organizations that wish to survive and thrive in the age of the customer.

Improve workplace productivity, enable employee mobility and enrich your customer experience with seamless integrations with contact center applications.

Too many applications pulling you in too many directions? xCaaS-Breeze lets you develop custom integrations easily in-house.

Providing a seamless experience for your customers across all channels is key to differentiating your business and earning their loyalty. Read how xCaaS-Oceana can help.

The tech evolution shows no signs of slowing down and UCaaS is no exception. Learn what trends you can expect from UCaaS in 2019.

Learn what unified communications (UC) is, and why businesses of all sizes, in all industries are adopting UC solutions.

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Omnichannel is much more than a fancy buzz word, it’s become a requirement for business success. Learn what it is and why your business needs it.

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UCaaS applications are the lifeline to your business. Learn how UCaaS with SD-WAN prioritizes mission-critical applications to reduce downtime and increase performance.

Employee mobility enables a new level of service by granting access to data and mission-critical communication tools from anywhere. Learn how mobility impacts customer experience.

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Banking institutions’ strategic priorities are focused on the CX and require digital transformation and innovation to meet new customer demands. Learn where they’re focusing their efforts and why.

Increasing contact center agent productivity is often measured by performance metrics related to call volume. Learn four key ways to increase productivity.

The key to improving the customer experience is having a seamless integration between your communications and mission-critical applications. Learn how to achieve this perfect harmony.