[Case study] Improving patient care through technology

In order to provide true patient-centered care, St. Ann's, a senior healthcare and housing organization, needed a technology infrastructure that would enable their employees to work efficiently and the right communications solutions to maximize new resident experience. Here's how Windstream delivered on the ask.

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[Book] 10 Ways to Avoid A Customer Experience Horror Story
[Book] 10 Ways to Avoid A Customer Experience Horror Story

Read on for some harrowing tales of terror from prominent customer service experts and find out how they we...

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[Case study] CCaaS brings opportunity and consistency
[Case study] CCaaS brings opportunity and consistency

To your customers, your contact solution is the face of your brand. See how Empereon opened new business op...

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