[Article] UCaaS implementations and snowflakes—no two are the same

March 9, 2017

Does your voice system link to Salesforce.com and collaborative applications that provide greater productivity and more business intelligence? Do you know exactly what happens to customers when they dial in for support and try to navigate the system? Do you know how many of them successfully reach the department or person they are looking for? -- Read More »

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[Case study] Improving patient care through technology
[Case study] Improving patient care through technology

In order to provide true patient-centered care, St. Ann's, a senior healthcare and housing organization, ne...

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