Achieving Work-Life Balance with Unified Communications

June 4, 2019 Scott Yelton

A recent survey showed that 47% of Americans didn’t take all of their vacation time last year, and 21% left more than five vacation days on the table1. This doesn’t have be you.

As you plan your vacations this summer, here are some tips and tools that will let you book your trips knowing you won’t lose touch or traction with your work (unless of course, you want to). In today’s always-on world, being out of reach for several days can make your return overwhelming, not to mention, you may miss key decisions that could shape your role or company.

Luckily, technology has also evolved to help you stay connected no matter where you are. Your options are no longer limited to working in a stuffy hotel room while friends and family are enjoying the beach, going on a hike, or relaxing by the pool.

Work-life balance with unified communications

Modern collaboration meets convenience

Years ago, sophisticated software and video equipment was needed to achieve immersive connectivity. Today, advanced communication tools are available to keep you connected on your terms with options that range from email, chat, text, voice calls to full blown video and web collaboration. Best of all, they can maintain your business identity, keeping your personal life separate. They can also work seamlessly on the device of your choice, including mobile phones, tablets, laptops or desktops.

The ease of use and flexibility today is truly remarkable; many online video conferencing tools require nothing more than your mobile phone to make you a full participant in a face-to-face meeting or client interaction when you’re lounging by the pool. What’s more, you can even ensure the background behind you remains professional by using a custom virtual background to show off your brand or mask the real scene behind you.

Enabling the mobile workforce

So how do you get all these great tools before you pack your bags? Many companies have already adopted cloud-based communications or unified communications as a service (UCaaS) but are not fully leveraging all the capabilities to maximize their investment. Simply asking your IT department what is available and how to set it up is a great first step. If, on the other hand, it’s not in place today and you have stake in making your employees and the company more productive, then a unified communications solution is definitely worth considering.

Technology has also made vast improvements to enable virtual workers. Unified communications services have evolved into cloud-based solutions that can be accessed from anywhere, on any connected device. High-definition audio, video and content sharing services are no longer reserved for the larger enterprise companies with hardened conference room systems. Advanced collaboration solutions can now be leveraged from any desktop, mobile and tablet device over any broadband connection capable of supporting the minimum bandwidth and latency requirements.

Additionally, remote access and security have also advanced with easier to use virtual private networking (VPN) and remote desktop services, coupled with two-factor authentication and single sign-on capabilities. Phone systems are no longer tethered to a black box with blinking lights in the back room of the office or data center. In fact, office phones themselves are no longer a necessity with the advent of the softphone and mobile twinning of devices. The day is finally here where this author can claim that remote workers no longer have a technology handicap compared to their office bound, hard-wired colleagues. In fact, some might say they actually have an advantage.

The upper hand of connectivity

Companies who have not yet made the cultural and technology changes necessary to enable digital nomads and remote work lifestyles are going to quickly find themselves out-paced by their leaner, more agile competitors. My advice is to partner with communication providers who can not only enable remote workers but empower them in a way that allows immersive engagement and connectivity across all their communication channels. If you already have tools in place that aren’t making the grade because of the lack of key features, quality issues or seamless integration with your other platforms and applications, know that there are better options from companies who offer superior software solutions and the adjacent data connectivity solutions required to make it all work together.

Regardless of who your services are with, be sure to take advantage of the advanced technology available to make the most of your time, whether you are on vacation or not.

1https://www.kimbleapps.com/2018/05/no-vacation-nation-infographic/

The post Achieving Work-Life Balance with Unified Communications appeared first on Windstream Enterprise.

 

About the Author

Scott Yelton

Scott Yelton is head of product management for OfficeSuite UC® at Windstream Enterprise, where he is responsible for management of growth and lifecycle for the company’s leading UCaaS solution. He has over 21 years of experience in the telecommunications industry. Prior to Windstream, Scott was the Director of Product Development and Strategy for both Earthlink and Deltacom, where he had also led sales Engineering. He began his career in telecom in sales and sales management roles for Sprint and BTI Communications. Scott is a graduate of Appalachian State University with a degree in marketing and management.

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