Your communications solution:
If your communications solution isn’t driving your business forward, it’s holding you back–and costing you more than you think.
Workstyles are changing. Are you keeping up?
Your key employees work hard for your business. But they need more flexibility in how they do it.
The cost of status quo
A typical legacy on-premises communications solution delivers 99.9% availability.
Soon your legacy platform might not be able to keep up with application needs 5
Enterprises are using up toto engage with customers
Mobile app offers are upfrom 2015
Already at, digital volumes will overtake voice by the end of 2017
But it’s about productive time too
Who pays the price? You do.
Have a contact center? The stakes are even higher
To your customers, your contact center agents are the face of your business.
want enhanced eLearning for their agents 7
want to better support work‑at‑home agents 7
want to improve agent resourcing
If your contact center isn’t delivering delight at every interaction, your customers will look elsewhere.
upside of UCaaS
Your legacy communications system is draining your business.
It’s past time to look at the productivity upside of a hosted unified communications solution.
Offers better first contact resolution
Escalates IM chats into phone calls
Leverages digital corporate directory access click‑to‑dial and presence
Improves mobile and remote communications
Integrates third-party application integration
say UCaaS can substantially help their organization better support a mobile workforce 8
say UCaaS will help integrate multiple geographically dispersed locations economically 8
plan to move or are moving to CCaaS to improve the customer experience they deliver 7
What the numbers say
Ready to start making moves?
Windstream Enterprise can help your business boost productivity and decrease downtime with a UCaaS solution tailored to your business needs. We’ll work closely with your IT team to understand your objectives and design, deliver and manage a next-generation solution that meets your business needs today and tomorrow.
Learn more by visiting windstreamenterprise.com
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