Customer experience tops the menu at casual eatery

December 6, 2019
When network outages and data security concerns threatened to damage a famous casual dining brand’s reputation, they made serious changes to bring the digital experience to life in their restaurants

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[White paper] CXaaS: Delivering on the promise of customer experience
[White paper] CXaaS: Delivering on the promise of customer experience

Customers interact digitally more than ever. This paper examines the impact customer experience (CX) has on...