Windstream Business Blog

Ideas & Insights into Voice, Data, Networking & Cloud Solutions

  • Security Information and Event Management (SIEM): What it is and Why You Need it

    Security Information and Event Management (SIEM): What it is and Why You Need it

    These days, enterprise IT environments are becoming more complex due to the variety of systems in play – for example, a firewall device for security, active directory for user authentication,...

    Read article
  • A Commitment to Customer Experience: Making it Easier to Do Business with Us

    A Commitment to Customer Experience: Making it Easier to Do Business with Us

    When I joined Windstream Enterprise, the company was on a transformative journey, in every respect of the word—encompassing investments in our systems, products/solutions, processes, people and...

    Read article
  • Why Enterprises Need Communications in the Cloud

    Why Enterprises Need Communications in the Cloud

    Let’s start with the basics. The cloud offers easy access to the benefits of technology without having to worry about the usual challenges such as deploying, building, investing, maintaining and...

    Read article
  • DDoS Attacks Are Escalating and Financial Institutions are Especially Vulnerable

    DDoS Attacks Are Escalating and Financial Institutions are Especially Vulnerable

    Distributed Denial of Service (DDoS) attacks—in which cyber criminals take down an enterprise’s website or internet connection by flooding it with large volumes of traffic—are increasing rapidly...

    Read article
  • Creating Frictionless Patient Experiences

    Creating Frictionless Patient Experiences

    Healthcare providers have understandably been focused on providing quality care, improving outcomes and reducing the cost of care. With all these key priorities, why spend the additional time and...

    Read article
  • 6 Must-Have Security Tools for IT Leaders

    6 Must-Have Security Tools for IT Leaders

    Securing an enterprise network is an ever-growing task due to twin increases in network complexity and hacker sophistication. The good news: The security industry is doing a fantastic job of...

    Read article
  • The Truth Behind the Myths: Fixed Wireless Performs Way Better Than You Thought

    The Truth Behind the Myths: Fixed Wireless Performs Way Better Than You Thought

    As the new high-speed kid on the block, fixed wireless is not always fully understood by the people it could help most. The short version: If you need carrier-grade, high-speed connectivity, and...

    Read article
  • WE Connect Redefines the Digital Customer Experience

    WE Connect Redefines the Digital Customer Experience

    In our now digital world, your customer’s primary interaction with your company, products and services is online. According to Forrester, self-service has been the most preferred channel for...

    Read article
  • Taking E-Rate and School Broadband to the Next Level

    Taking E-Rate and School Broadband to the Next Level

    By its most basic measure, the FCC E-Rate program has done a remarkable job of bringing broadband to K-12 schools. 98% of U.S. schools now have high-speed internet access of at least 100 kbps per...

    Read article
  • 2018 Milestones Are a Win for Our Customers

    2018 Milestones Are a Win for Our Customers

    When we introduced Windstream Enterprise (WE) at the start of 2018, I talked about digital transformation creating a huge opportunity for providers to help customers that other service providers...

    Read article
  • The Logistics of Preventing Network Outages

    The Logistics of Preventing Network Outages

    Nearly every professional employee depends on continuous network availability today. It’s not just significant outages that matter; even brief glitches become major disturbances when they’re...

    Read article
  • Consortium Power: It’s All in the Numbers

    Consortium Power: It’s All in the Numbers

    Most Americans are familiar with membership-club retail giants like Costco and Sam’s Club. Members pay a nominal annual membership fee that gives them access to purchase name brand merchandise...

    Read article
  • SD-WAN in 2019: The New De Facto Standard

    SD-WAN in 2019: The New De Facto Standard

    With its sweeping improvements in agility, reliability, security, performance, and cost, SD-WAN has moved into the networking mainstream in a remarkably short period of time. While MPLS will...

    Read article
  • Reimagine Retail Personalization

    Reimagine Retail Personalization

    As retailers continue to reimagine their physical stores with innovative digital technologies, “personalization” is emerging as one of the most compelling opportunities. By arming associates with...

    Read article
  • Customer Experience Trends to Expect in 2019

    Customer Experience Trends to Expect in 2019

    Over 20 years ago, Michael Treacy and Fred Wiersma wrote a book called The Discipline of Market Leaders. They described three potential strategies that a firm might follow to achieve competitive...

    Read article
  • Fixed Wireless: Singing in the Rain

    Fixed Wireless: Singing in the Rain

    Water and oil, light and darkness, Superman and kryptonite. When cataloguing things that don’t mix, you can remove rain and fixed wireless from that list. While “rain fade”– the reduction of...

    Read article
  • How Healthcare Organizations Can Securely Transition to the Cloud

    How Healthcare Organizations Can Securely Transition to the Cloud

    The paramount role of security and protecting patient data in healthcare poses unique concerns for healthcare organizations that transition to cloud-based unified communications (UC). The dilemma:...

    Read article
  • Preparing for Content Provider Hyper Growth: Don’t Hinder Your Own Success

    Preparing for Content Provider Hyper Growth: Don’t Hinder Your Own Success

    The Silicon Valley recipe for success involves a frenzied drive for growth at all costs. Put a minimum viable product out there before the competition does, give a substantial portion of the...

    Read article
  • Reimagine Your Network

    Reimagine Your Network

    Savvy retailers are turning “brick-and-mortar” stores into a competitive advantage, blending digital technology with traditional merchandising. From enabling personalized item recommendations...

    Read article
  • Mitigating DDoS Threats on Your Own Terms

    Mitigating DDoS Threats on Your Own Terms

    Insurance is that product we all buy but hope we never use. Of course, paying for something you don’t use can create a dilemma. Let’s say your company offers an optional dental plan. By...

    Read article
  • loading
    Loading More...