Windstream Business Blog

Ideas & Insights into Voice, Data, Networking & Cloud Solutions

  • Combating DDoS Attacks: How to Keep Your Retail Network Secure

    Combating DDoS Attacks: How to Keep Your Retail Network Secure

    Thanks to PCI DSS, the retail industry has done a remarkable job of mobilizing to protect customers’ cardholder data. While widespread compliance can’t completely keep the cyber thieves at bay,...

    Read article
  • Planning for Unified Communications in the Next Fiscal Year

    Planning for Unified Communications in the Next Fiscal Year

    Budgeting season is upon us and if you’re planning to replace your business phone system with UCaaS (unified communications as a service) in 2019, the time to start planning is now. Still...

    Read article
  • Voice Ordering is Coming Fast – Will Your Retail Operation Be Ready?

    Voice Ordering is Coming Fast – Will Your Retail Operation Be Ready?

    The next consumer technology wave is coming to retail, and fast. Voice-driven assistants such as Amazon’s Alexa and Google Assistant were introduced as hands‑free conveniences for playing music,...

    Read article
  • The Critical Role of Security in Unified Communications

    The Critical Role of Security in Unified Communications

    Integrating voice, chat, video/audio conferencing, faxing, and email, unified communications (UC) delivers a wealth of advantages in productivity and collaboration. These gains however, also come...

    Read article
  • Fintechs and the Digital Banking Experience Part 2

    Fintechs and the Digital Banking Experience Part 2

    In part 1 of this series, we explored how customers today are pushing the boundaries of digital innovation for the banking industry—and as part of the transformation, how fintechs (financial...

    Read article
  • Let’s Co-operate on Broadband Deployment

    Let’s Co-operate on Broadband Deployment

    In our industry, it’s easy to ‘geek out’ over the latest technology while taking for granted what many Americans are still waiting for: reliable and affordable broadband access. Certainly, better...

    Read article
  • Equilibrium Restored

    Equilibrium Restored

    This past summer was off to a dizzying start as telecommunications providers split on the matter of unbundled network elements (UNEs) pricing. On one side, the big Telcos argued that the FCC...

    Read article
  • Fixed Wireless: Another Tool in the Quest for Zero Outages

    Fixed Wireless: Another Tool in the Quest for Zero Outages

    35%. That, according to Gartner, is the average percentage of business processes that have been digitalized across all industries. Some industries like retail, financial services and...

    Read article
  • PCI Compliance Bolsters the Retail Case for Windstream Enterprise SD‑WAN

    PCI Compliance Bolsters the Retail Case for Windstream Enterprise SD‑WAN

    As every merchant who processes payment cards knows, properly protecting sensitive data requires every in-scope network, device, process, and control to be PCI-compliant. Windstream Enterprise’s...

    Read article
  • Digital Dining: Restaurant Technology Increasingly Drives Customer Satisfaction

    Digital Dining: Restaurant Technology Increasingly Drives Customer Satisfaction

    Restaurant operators, whether they are global brands, franchisees, or independents, are investing heavily in a wide variety of digital technologies. That’s great – but their customers really,...

    Read article
  • Restaurant Digital Crossroads: The Race to Meet Guest Expectations

    Restaurant Digital Crossroads: The Race to Meet Guest Expectations

    Digital is now deeply embedded into the entire dining journey. Pre-meal research is a habit across generations, and digital ordering a growing expectation. In-the-moment sharing has become a new...

    Read article
  • Firewalls: No Longer a Sufficient Cyberattack Defense Alone

    Firewalls: No Longer a Sufficient Cyberattack Defense Alone

    The headlines are so common that we all understand clearly: Cyberattacks have become a constant fact of life. But with most of those headlines trumpeting attacks on major corporations and...

    Read article
  • UCaaS at its Best: Prioritizing Communications with SD-WAN

    UCaaS at its Best: Prioritizing Communications with SD-WAN

    How well could your business function with on-going performance issues or a major network outage? If the mere thought gives you anxiety, you’re not alone. Cloud-based applications (and their...

    Read article
  • Windstream Enterprise SD-WAN: See What It Can Do For You

    Windstream Enterprise SD-WAN: See What It Can Do For You

    Searching for an SD-WAN management tool? Find out how you can manage your WAN performance in real time and gain complete visibility and control of your network with Windstream Enterprise SD-WAN...

    Read article
  • How Employee Mobility is Improving the Customer Experience

    How Employee Mobility is Improving the Customer Experience

    When it comes to customer service, quality and convenience have become baseline expectations. According to PwC1, nearly 80 percent of American consumers say speed, convenience, knowledgeable help...

    Read article
  • Preparing Your Business for Disasters: How to Keep Your Lines of Communication Open

    Preparing Your Business for Disasters: How to Keep Your Lines of Communication Open

    September is National Preparedness month, and while many of us think about the steps we should be taking in our personal lives to prepare for disasters (and rightfully so), our businesses are not...

    Read article
  • The Proven Path to a Smooth Cloud Migration

    The Proven Path to a Smooth Cloud Migration

    Nearly every enterprise that hasn’t already created a cloud migration strategy soon will – and will grapple with significant questions. How do we migrate quickly but with minimal disruption? How...

    Read article
  • Fintechs and the Digital Banking Experience Part 1

    Fintechs and the Digital Banking Experience Part 1

    Customers today are pushing the boundaries of digital innovation for the banking industry, and banking organizations are paying attention. In fact, according to industry research, banking...

    Read article
  • SD-WAN: 1,000 Enterprise Deployments and Counting

    SD-WAN: 1,000 Enterprise Deployments and Counting

    It’s hard to believe that it’s been just over a year since Windstream Enterprise fully launched its software-defined WAN (SD-WAN) solution. We have seen remarkable growth since our launch last...

    Read article
  • 4 Ways to Increase Contact Center Agent Productivity

    4 Ways to Increase Contact Center Agent Productivity

    My favorite definition of productivity is “the effectiveness of effort”. In my humble opinion, volume of work doesn’t directly correlate with productivity. Instead, it should really be measured by...

    Read article
  • loading
    Loading More...